Vittitow Refrigeration Inc.   
  Top » Shipping & Returns My Account  |  Cart Contents  |  Checkout   
Categories
Ice Maker Machines (634)
Self Contained Refrigeration (881)
Cooking Equipment (907)
Bar and Beverage Equipment (721)
Concessions (166)
Display Merchandisers (622)
Walk-in Coolers/Freezers (76)
Food Preparation Equipment (279)
Sinks, Tables & Storage (935)
Smallwares (1407)
Dishwashers & Warewashers (12)
Janitorial & Utility (208)
Specials New & Used (83)
Manufacturers
Information
Contact Us
Freight FAQ
Conditions of Use
Shipping & Returns
Extended Warranty
Other Related Links
Cooking Equipment
Walk-in Cooler Builder
CA Equipment Rebates
Shipping & Returns Shipping & Returns

-------------------------------------------------------------
SALES TAX --- KENTUCKY
-------------------------------------------------------------

  • Items picked up at Vittitow or shipped to an address in Kentucky will be charged sales tax.

-------------------------------------------------------------
METHODS OF PAYMENT - VISA, MASTERCARD, PAYPAL, CHECK, CASHIER'S CHECK
-------------------------------------------------------------

  • Payment must be received within 7 days of end of the auction.
  • Vittitow accepts PAYPAL but will only ship to a VERIFIED PAYPAL ADDRESS.
  • Vittitow accepts VISA or MASTERCARD. Vittitow only accept these cards from U.S. banks.
  • Vittitow accepts MONEY ORDERS or CERTIFIED BANK CHECKS from U.S. banks.
  • Vittitow accepts PERSONAL CHECKS from U.S. banks, but will hold checks for a minimum of five and up to fourteen business days before shipment.
  • After 5 days Vittitow will begin sending daily payment reminders. After 15 days Vittitow will issue a non-paying bidder complaint with eBay and relist items for sale. Vittitow may, at our discretion, leave negative feedback as a result of failure to pay.

-------------------------------------------------------------
POINT OF SALE
-------------------------------------------------------------

  • All used equipment is sold FOB Vittitow's docks in Louisville, KY. Vittitow accepts no responsibility for items after they leave our dock.
  • All new equipment is sold FOB manufacturers' or Vittitow's dock at their facilities' location.

-------------------------------------------------------------
PACKING AND SHIPPING
-------------------------------------------------------------

  • The Shipping calculator is only an estimation. Shipping may be more or less due to actual weight, incorrect information, or mis-classification.
  • New items shipped from the factory are occasionally backordered. The buyer should contact Vittitow at (502) 966-4578 if a guaranteed ship date is needed.
  • Vittitow will arrange for shipping at the buyers request. Vittitow accepts no responsibility of any kind for items damaged after they leave Vittitow's warehouse.
  • If items get damaged in route to the buyer, Vittitow will assist the buyer with handling the damage claim with the shipper, but Vittitow accepts no responsibility for any part of the claims process or the results thereof.
  • It is the buyer's responsibility to open the shipment and inspect items for concealed damage immediately upon receipt. All freight received damaged must be documented on the bill of laden in the presence of the delivery driver.
  • Insurance is available for items shipped via FedEx or UPS for an additional fee stated in the auction. If items are damaged it may take up to 120 days to resolve a claim and replace the damaged items.
  • Most items are available for pick up at Vittitow. Items picked up at Vittitow will be charged 6% Kentucky sales tax, but will not be charged shipping and packing fees.
  • Vittitow will store items for 30 days from the end of the auction. Vittitow accepts no liability for loss, theft, or damages to items while in storage. If the buyer does not arrange for pickup or delivery of items within 30 days from the end of the auction, a storage charge of $30 or 10%, which ever is greater, per item will be charged which will purchase an additional 30 days of storage. After 60 days items will be restocked for a fee equal to the purchase price of the items and resold.
  • Vittitow is not responsible for shipping damage

-------------------------------------------------------------
CONDITIONS OF MERCHANDISE
-------------------------------------------------------------

  • Vittitow attempts to present items as accurately as possible based on the information available to Vittitow at the time of sale. Vittitow reserves the right to correct typographical errors and inaccuracies.
  • Vittitow cleans, services and inspects used items before shipping them to ensure that items are in good working order, however some items may need additional cleaning or service upon arrival.
  • Used merchandise is sold as described FOB Vittitow's dock. If described as working, implies it is in general working condition and may contain scratches, blemishes, dings, minor missing parts, or other non-essential omissions unless otherwise noted and may not be returned.

-------------------------------------------------------------
RETURNS AND WARRANTIES
-------------------------------------------------------------

  • There are no warranties of either merchantability or fitness for a particular use.
  • All new equipment is sold with the manufacturer's warranty only.
  • Vittitow will accept returns for 30 days from the date of shipment. Returns of new and unused will be charged a 25% restocking fee and any shipment, return shipment, or eBay/Credit Card fees which apply. Used equipment will be charged a minimum 50% restocking fee depending on Vittitows assesment of the equipments condition.
  • Customer must call for an RMA number and authorization. Any Shipments will be refused without an RMA.
  • New items returned must be new, unused, and contain all original parts, accessories, manuals, and shipping materials.
  • Customer is responsible for any damage noted upon receipt of returned item.
  • Used items returned must be in original working condition with all parts, accessories, manuals and shipping materials.
  • Any concerns must be submitted to Vittitow by email, fax, or letter within 15 days of receipt of items.
Continue
Shopping Cart more
0 items
Quick Find
Use keywords to find the product you are looking for.

Advanced Search
Live Help!
Shipping Estimate
Add items to your cart first then enter your postal code here to get a shipping quote.